Market is gaining strong traction as insurers adopt automation, AI-driven workflows, policy digitalization, and claims optimization to reduce costs, improve customer experience, and enhance compliance ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

A business process is an activity or set of activities that will accomplish a specific organizational goal. It coordinates the behavior of people, systems, information, and things to produce outcomes ...

Opinions expressed by Digital Journal contributors are their own. Businesses today face relentless pressure. Costs continue to climb, competition grows fiercer, and customer demands become faster and ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

Generative artificial intelligence (GenAI) is expected to augment rather than displace jobs in the Philippine information ...

THE Philippine information technology and business process management (IT-BPM) industry is poised to reach about $42 billion ...

The Philippines’ information technology and business process management (IT-BPM) industry is heading into 2026 with ...

THE country’s information technology and business process management (IT-BPM) industry earned a total of $40 billion in revenues and provided 1.9 million jobs in 2025, the IT and Business Process ...