People line up almost like they’re going to see Santa, but they’re there to see if the “Crystal Fixer” at The Little Traveler in Geneva can repair their precious item. Nancy Grossman of St. Charles ...

Heirloom, new or used crystal and cut glass items are beautiful to use, but they are easily chipped, cracked or broken. Damaged items are often relegated to the back of the china closet, or if too far ...

It’s difficult to picture James Matthews — a low-speaking, burly man with thick fingers and broad hands — cradling valuable, irreplaceable pieces of antique crystal. The Washington, N.J., man looks ...

Heirloom, new or used crystal and cut-glass items are beautiful to use, but they are easily chipped, cracked or broken. Damaged items are often relegated to the back of the china closet, or if too far ...