Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result ...
Financial education firm demonstrates exceptional client trust with 0.02% complaint rate, serving 5,000+ clients while ...
The psychology of client satisfaction is a wide field of study with a large amount of useful information. Here are a few easy-to-implement concepts that can make a big difference for you and your ...
The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.
The company has earned 21 total accolades from J.D. Power – including 12 top rankings for mortgage origination – the most of any home lender. DETROIT, July 27, 2023 /PRNewswire/ -- Rocket Mortgage, ...
With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...
MESA, AZ - January 08, 2026 - PRESSADVANTAGE - House Cleaning Solutions, a residential cleaning company headquartered ...
The adoption of newer technologies like artificial intelligence is poised to help law firms create greater efficiencies, but the effect on a firm's bottom line remain in question. Law firm leaders ...
Investors who receive comprehensive advice tend to report more satisfaction with their advisor, even in down economies, than those who receive transactional advice, according to two studies from J.D.
Financial advisory clients increasingly want “proactivity,” according to a new study. In other words, they want their wealth managers to anticipate their needs in advance. Unfortunately, the study ...
CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...
TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...