I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

Is it possible to suggest that Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent ...

Leaders want their organizations to stay relevant, survive and thrive and solve important problems for their customers, the organization and work processes. From large corporations such as Toyota and ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

In today’s fast-evolving service industry, organizations are embracing multiple ISO standards—ranging from ISO 9001 for quality management to ISO 14001 for environmental oversight, ISO 45001 for ...

Case study examples from DSM Dyneema and Hunstman Corp. illustrate how providing everyone with simple-to-use analytics tools can dramatically improve production and business operations. All the ...