When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

When a crisis erupts at your organization, you won’t have time to develop a response from scratch. Instead, you’ll need to have a robust crisis communications plan already in place so you can ...

Global survey of 102 senior professionals across 32 countries highlights urgent needs in AI protocols, cross-functional ...

Crisis communication and management have become indispensable functions for organisations navigating an increasingly complex and interconnected global landscape. Fundamentally, these practices involve ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

A number of high-profile crises communications stories made headlines in the weeks since we discussed the need for marketers to have plans in place for an immediate cross-channel response to any ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It's 2 a.m. There's a crisis. You're in a conference room with your legal team, drafting a ...

I'm writing this from my hometown of Kingston, Jamaica. Yes, Jamaica—the well-known Caribbean island that suffered a devastating hit from Hurricane Melissa, a Category 5 hurricane of historic ...