When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

When a crisis erupts at your organization, you won’t have time to develop a response from scratch. Instead, you’ll need to have a robust crisis communications plan already in place so you can ...

Global survey of 102 senior professionals across 32 countries highlights urgent needs in AI protocols, cross-functional ...

Crisis communication and management have become indispensable functions for organisations navigating an increasingly complex and interconnected global landscape. Fundamentally, these practices involve ...

A number of high-profile crises communications stories made headlines in the weeks since we discussed the need for marketers to have plans in place for an immediate cross-channel response to any ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It's 2 a.m. There's a crisis. You're in a conference room with your legal team, drafting a ...