Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

Lytics, a 100% Google Cloud-native, premier customer data platform (CDP), today announces that Customer 360 for BigQuery, is now available on Google Cloud Marketplace. Companies who want to accelerate ...

360-degree views of the customer provide a comprehensive landscape of a client's financial situation and enable more personalized and effective advice. This holistic understanding helps build stronger ...

In today's fast-paced digital landscape, hyper-scaler companies are at the forefront of innovation. They provide cutting-edge solutions to organizations worldwide. And amid this race to deliver ...

Tredence, a data science and artificial intelligence solutions provider, has launched Tredence Customer 360, a customer intelligence solution for telco, media, and technology firms. Built on Google ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. I recently led several executive panels at the Customer ...