Ury is an acclaimed mediator, co-founder of Harvard’s Program on Negotiation, and bestselling author of Getting to Yes and Possible “Do you think you could sum up the essence of all you’ve learned in ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Let's assume that you already know that trying to express your feelings and thoughts while you are physically and psychologically aroused (angry, exasperated, deeply disappointed) is unlikely to help ...

Arguments are inevitable in any meaningful relationship, yet most people approach conflict with strategies that damage rather than strengthen their partnerships. The difference between arguments that ...

Conflict in the workplace is inevitable. It arises from differences in personalities, work styles and competing interests. However, how these conflicts are managed can significantly impact an ...

Conflict is unavoidable, the challenge is turning it into positive outcomes for all partie ...

Conflict is unavoidable in all marriages. When it erupts in families with children, stressed or angry parents may take their pain out on the kids, projecting their anger or withdrawing emotionally or ...