Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Communicating effectively about a crisis is as important as ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Crisis communication and management have become indispensable functions for organisations navigating an increasingly complex and interconnected global landscape. Fundamentally, these practices involve ...

When a crisis hits, how your brand communicates about it can either preserve trust with consumers or deepen the damage. Having a clear, actionable communications strategy in place before you need it ...

This article was written for our sponsor, Sinclair Public Affairs. In the midst of a crisis, swift communication is key. A rapid response not only provides clarity to those involved, but also helps ...

For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...