ST. JOSEPH COUNTY, Ind. (WSBT) — NIPSCO is planning to conduct manual gas meter readings after automatic system battery failures in older models. Drive-by readings can't be done because the utility is ...

Across the board, utilities are facing pressure to be more reliable, more efficient, and more transparent. The old ways of ...

Meter reading day falls every three months when the new energy price cap kicks in. Here's why you may want to take a reading on 1 January ahead of the price cap rise ...

If you call the City’s Utility Billing Centre right now, you might be waiting longer than you want to. Our call takers are ...

Meter readers now connect the probe to the meter, and the machine automatically collects the reading and generates a bill, reducing manual intervention.