The Michigan Department of Insurance and Financial Services says it’s up to each individual insurance provider.

When a car insurance company informs a customer that their vehicle has been deemed a total loss, it doesn't guarantee payment of the claim.

The paper trail for consumer complaints against auto insurance companies in Michigan is challenging to track. Under state law, specific complaints filed against insurers with the Michigan Department ...

Last week the Metro Times reported that there were no guaranteed savings under the GOP/Whitmer auto insurance bill, which critics said was full of “massive loopholes.” Whitmer and Republicans’ claim ...

Eric Poe, CEO of CURE Auto Insurance, a New Jersey–based car insurer that entered the Michigan market four years ago and now has over 100,000 customers here, appears on Michigan Matters to discuss ...