Back in 1999 the book "Learning to See" was published by Mike Rother and John Shook. The authors introduced a new genre of lean books that invited the reader to follow along and actually do for ...

Dana Miranda is a Certified Educator in Personal Finance, creator of the Healthy Rich newsletter and author of You Don't Need a Budget: Stop Worrying about Debt, Spend without Shame, and Manage Money ...

An observation program is a critical process that will provide the data to identify what and where risks are occurring. Every OH&S professional aims to reduce incidents and injuries, but is their ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Direct observation remains one of the most effective lean skills for leaders to master. I have written about its proper use in "Going to the Gemba." Like problem solving, there is a difference between ...

Our research found significantly higher student performance at schools that measure fundamental school quality factors and boast high levels of student engagement. What effect does student engagement ...

We’ve all experienced painful processes. Maybe it was a process that made everyone on your team miserable. Perhaps a process made customers unhappy, or caused costs to rise and profits to fall.