Self-checkout—it’s a term that seems pretty self-explanatory. You bring your items to a machine designed for customers to scan and pay for items themselves. One Walmart employee and TikToker Chris ...

Was the convenience of self-checkout worth the cost? For Target, the answer appears to be a resounding “no.” After massive theft losses, the retailer is making a dramatic U-turn on self-checkouts, ...

Walmart is quietly rewriting the rules of checkout, and the rest of big-box retail is being forced to react. By scaling back self-service lanes, tightening who can use them, and experimenting with new ...

Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you might notice something absent, something that seemed like the future of ...

I’m not exactly sure when it happened, but self-checkout kiosks are now everywhere. The concept was first introduced to shoppers in 1986 at an Atlanta Kroger. Scanning my own groceries has transformed ...

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say that ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Some Walmart shoppers are grumbling about the retailer's self-checkout lanes. The benefit of self-checkout is in the eye of the consumer. For every shopper who is upset there's no self-checkout lane ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...