At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it signed a definitive agreement to acquire Logik.ai, an industry leader with ...

ServiceNow is acquiring Logik.ai and its configure, price, quote (CPQ) solution to expand its customer relationship management (CRM) product portfolio and accelerate its momentum in sales and order ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ServiceNow ...

“When you ... say, ‘Where am I going to place my bets?’ you can only make so many bets with so many big partners. I look at that and say, ‘OK, well, I can consolidate a bunch of point solutions on ...

Autonomous CRM includes multiple stages of the customer journey – lead management, sales, configure price and quote (CPQ), field service and customer service and support. ServiceNow highlighted how ...

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business ...