It was 6:45 am and my three kids were already fighting. My wife Eleanor and I have tried everything. We talked to them about how important it is to have a good relationship with your siblings, made ...

When you work in a consulting role, there’s an urge to dive into solutions the moment you’re presented with a problem. After all, that’s what you’re there for, right? Clients come to you with ...

The rigor with which a problem is defined is the most important factor in finding a good solution. Many organizations, however, are not proficient at articulating their problems and identifying which ...

Most of us want to be right—that’s why we are so bad at solving conflicts. Blaming is an easy way out—we make someone else responsible rather than owning our part. That’s why simple issues escalate ...

Business leaders love fitting problems with solutions. That equation only works when you're solving the right problem.

Business leaders should adopt concepts like problem finding, rather than problem solving, to help teams be more creative. In some business situations, the need for creativity is obvious: research and ...

Digital and AI transformations are everywhere. Whether you’re a scaling startup or a Fortune 500 enterprise, chances are you’ve already run pilots, tested AI tools or at least explored some form of ...