Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When a crisis erupts at your organization, you won’t have time to develop a response from scratch. Instead, you’ll need to have a robust crisis communications plan already in place so you can ...

A single crisis can cause severe damage to a brand and its reputation—even with the most highly regarded companies. Ethics and compliance-related crises are practically a daily occurrence. Headlines ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

Who do high profile people or companies facing a scandal call when they're in a crisis? Maybe their therapists. But definitely a crisis communications specialist. Like the work of Olivia Pope in the T ...

Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. The federal shutdown offers critical lessons for executives on crisis ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. The Texas floods underscore critical crisis management failures, ...