Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

Unconscious health bias is a term that might sound complex, but it represents something many of us encounter daily without even realizing it. It refers to the subtle, often unnoticed attitudes and ...

The fire service has enacted diversity initiatives for quite some time now and has enjoyed some progress, but not enough. Fire chiefs have expressed frustration with recruitment, hiring, retention and ...

Bill Michael was so close to making a good point. The now-former UK chair of KPMG made headlines around the world in February when he was forced to resign after telling more than 500 of his employees ...

In the intricate world of health care, where every choice can mean the difference between life and death, an unseen force quietly influences outcomes: unconscious health bias. This subtle yet powerful ...

Implicit bias is a term that’s being used with increasing frequency, and you may nod your head when you hear it but not fully understand it. So, what is implicit bias, exactly? Psychologists define it ...

“The Sell Sider” is a column written by the sell side of the digital media community. Today’s column is written by Randi Stipes, CMO of IBM Watson Advertising and Weather. As marketers, we are tasked ...

How do you defeat unconscious bias? First, you need to know what it is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, ...

Forbes contributors publish independent expert analyses and insights. Kathy Caprino, M.A. covers careers, leadership and personal growth. Throughout my 18-year corporate career in publishing and ...

“Bias” is the word of the hour. Today, we are acutely aware of an especially pernicious form of bias: that which is unconscious, unintentional and implicit, perpetrated by those who deny that they ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.