A major UK theme park operator has made a major rule change to its disability queueing system. Merlin Entertainments has ...

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Nearly 15,000 have signed a petition against Merlin Entertainments' new policy on disability queue access at Alton Towers, ...

A massive debate has been ignited on Twitter after a man penned a lengthy letter to Alton Towers following its decision to stop people with certain conditions from using its disability pass.

Alton Towers will not allow some people with conditions like autism, ADHD and anxiety to use their disability queuing system this February half-term. Merlin Entertainments provides a ride access pass ...

Theme park Alton Towers has changed its accessibility rules - after complaints about long 'fast lane' queues. The ...

The passes were designed for park visitors who "may find it difficult or cannot stand for long periods of time either due to ...

The biggest theme park company in the country has suddenly changed its accessibility system for hidden disabilities.