That’s why businesses of all sizes should have some form of a Customer Health Index (CHI), which is essentially a report card ...

Insecure leaders—whether anxious or avoidant—are more common in organizations than most people acknowledge. Their behaviors ...

Cultivating greater patience can help you deal with everyday difficulties and frustrations. These strategies may be helpful.

Why Elon Musk says saving for retirement will be 'irrelevant' in the next 20 years Latest forecast maps show fresh predictions for winter storm Starmer denounces Trump's 'appalling' remarks on NATO ...

President Donald Trump on Wednesday said he reached a framework for a deal with NATO over the future of Greenland that will include rights to rare-earth minerals. “They’re going to be involved in ...

A theatre company is using drama training to help doctors deal with challenging patients. Hull Truck Theatre's classes feature actors performing difficult GP consultations, with GPs giving feedback ...

Following Meta's acquisition of Manus at the end of 2025, some of the AI startup's customers bailed due to long-standing concerns about the new parent company. "I do not agree with a lot of Meta's ...

MLB's big bad did it again this week, as the Los Angeles Dodgers swooped in and plucked Kyle Tucker in free agent on a deal that might just break baseball math for good. Tucker is signing a four-year, ...

Artificial intelligence (AI) is set to handle nearly half of all customer service interactions in Singapore within the next two years, but businesses risk alienating customers if they fail to explain ...