If all of that checks out and your ISP shrugs when you call them and ask for help, it's time to stop guessing and start ...

— -- Think your Internet Service Provider (ISP) is messing with your connection performance? Now you can find out, with Google's new online tools that will diagnose your network connection.

There are different modes of internet access, and here at CNET, we've encountered every type of internet connection out there. Our experts can tell you firsthand the difference the connection type you ...

Read about What can go wrong with broadband when you move home?. Broadband news from the longest running independent information website.