Fast Company Executive Board member Deepti Kunupudi shares best practices for fairness, transparency, accountability, and privacy in AI.

AIA Insurance has been recognised as the #1 Life Insurer in Customer Excellence in the prestigious LMD Customer Service ...

There is a lot of psychology involved in trying to make a sale. Here are the key principles to understand when you're ...

When you strip the problem down to first principles, value creation in e-commerce subscription businesses comes down to only ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Central Group, Thailand’s leading retail and service conglomerate with a business footprint spanning Southeast Asia and ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

January 15 is a critical inflection point that will shape whether the CLARITY Act gains momentum or faces further delays in ...

Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

In 2026, energy will undoubtedly overtake compute as the primary design constraint for AI infrastructure across South Africa.

The announcement was made during an official launch ceremony held in the capital, Manama, attended by senior officials, ...

Triumph Foods recently confirmed that Julio Sanchez would become the senior director of operations and maintenance and Emily ...