Joseph Juran was a pioneer in the study of quality control. His management theory has gained worldwide recognition in the science, engineering and mathematics fields. His “Juran’s Quality Control ...

Total Quality Management, or TQM, is a process-centric management approach which focuses on customer satisfaction and employee engagement. The basis of TQM is that processes -- not people -- are to ...

Classical management theory was introduced in the late 19th century. It became widespread in the first half of the 20th century, as organizations tried to address issues of industrial management, ...

Joseph Juran was a pioneer in the study of quality control. His management theory has gained worldwide recognition in the science, engineering and mathematics fields. His “Juran’s Quality Control ...