Synarchy's Jayaraman on how the consulting industry is evolving and where organisations are still struggling with AI and data ...

This guide breaks down subscription commerce, including models, pricing strategies, tech stack, fulfillment realities, and retention tactics.

Effective protection comes from combining both approaches: aligning IT and business processes and conducting regular system ...

Abstract: In banking, maintaining customer retention and customer satisfaction are important. Effective customer segmentation can be a strategic tool to improve customer loyalty and business ...

CCaaS platforms will remain central to customer experience infrastructure and become more critical as agent roles evolve. They now account for a large percentage of the workforce engagement management ...

Find out how retargeting works, how it differs from remarketing and how it can increase conversions for your business.

NEWARK, N.J., December 15, 2025 /3BL/ – PSEG Long Island and Public Service Electric & Gas, New Jersey’s largest utility, were the two highest ranked utilities in customer satisfaction among large ...

PSEG Long Island and Public Service Electric & Gas, New Jersey's largest utility, were the two highest ranked utilities in customer satisfaction among large electric utility business customers in the ...

In ecommerce marketing, customer segmentation is usually the first topic that comes to the table when a business wants to grow. Every brand wants to reach the right people with the right message at ...

Most businesses waste thousands targeting "who" their customer is, while ignoring "why" they buy. This forensic guide dismantles the Psychographics vs Demographics debate, offering a roadmap to ...

Himax Technologies is downgraded to Hold due to ongoing weakness in its core automotive display IC segment. HIMX's Q3 2025 revenues declined 10.5% Y/Y, with all key segments posting lower sales, and ...