Amazon began issuing surprise refunds last year - in some cases for returns as old as 8 years and totaling more than $1,000.

The FTC says Amazon tricked customers into signing up for a Prime subscription and made it difficult to cancel. Check if you're eligible for a payout.

There has never been a better time to get an e-book. The best e-readers feature color displays, and several phone-sized e-readers let you quite literally fit your whole library into your pocket.

Amazon CEO Andy Jassy is reshaping how Amazon works. In the past year, the company has slashed layers of management, increasing worker-to-manager ratios by 15%. He's enforced strict cost discipline, ...

Keeping your network settings in check is extremely important. These are, after all, what keep your device connected to the rest of the world. One thing is for sure: the network settings are more ...

Like any piece of technology, your Kindle might misbehave from time to time. This probably won’t happen often (or at all), but if it does, a so-called soft reset or reboot (basically, turning your ...

Rumor mill: Analysts say Amazon could close long-standing gaps with higher-end competing tablets by using Android and thus delivering broader app support and better hardware, potentially reshaping its ...

Amazon is plotting a big change to its Fire tablet lineup following years of escalating gripes from consumers and app developers over the company's homegrown operating system. As part of a project ...

Resetting your Android device to factory settings erases all data on the device and clears out unnecessary files. The reset process wipes all your information from it, including private data, messages ...

This video shows you the things to do before selling of giving away your iPhone. It's exciting when you get your next iPhone, but you need to be sure to properly reset iPhone to sell by making sure ...