ZDNet

Oracle: What is customer experience (and why you should care)

Customer experience is rapidly becoming a crucial topic in modern business. As evidence of this growing importance, my CxOTalk conversations with the world's top business leaders are increasingly ...
dbta

Oracle Releases New AI-Driven Workflows to Automate the Complete Customer Service Lifecycle

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...
CRN

Partners Urged To Enhance Profiles In Oracle's Online Solution Catalog

Oracle has overhauled the partner directory portion of its online Oracle PartnerNetwork (OPN) system in a bid to encourage more partners to participate. Where before the OPN Solutions Catalog had ...
ZDNet

Oracle and cloud: Success demands a customer-centric culture

Because Oracle is one of the most important players in enterprise software, I asked three top industry analysts to join me on Episode 261 of the CXOTalk series of conversations with innovators. Read ...