Zhang, E. and Zhang, J. (2026) The Rising Influence of Technology and AI on the Hospitality Industry: A Qualitative Review. Open Journal of Business and Management, 14, 456-465. doi: 10.4236/ojbm.2026 ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

“You can bring your authentic self to a Thanksgiving meal with your family if you’d like to,” said former Secret Service agent Evy Poumpouras. Especially as you grow tenure at an organization, it ...

September 24, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Getting ready for a job interview can feel like a lot, right? One of the first things you’ll likely do is introduce yourself. It’s your chance to make a good first impression and show them why you’re ...

Some people need to vent. And, unfortunately, service workers often get the brunt of that venting. Would you be annoyed if a customer were venting to you about a problem that you couldn’t fix, or ...

When you’re gearing up for a job interview, one of the most important things you can do is prepare a solid self-introduction. This is your chance to make a great first impression and set the tone for ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...