Standard webcam setups often fall short in facilitating meaningful eye contact, making it difficult for professionals to maintain engagement and build rapport during virtual meetings. The iContact ...

iContact provides a cost effective, scalable and easy to use email marketing solution that helps me keep in touch with my clients and build mutually beneficial, long-term relationships with them. My ...

The retail sector continues to navigate tremendous change, with high consumer expectations, constant margin pressure and the need for operational efficiency. In this challenging environment, retailers ...

iContact BPO has partnered with Krisp AI to deploy its AI-driven noise cancellation technology across its contact centre operations. The initiative aims to improve agent productivity and enhance the ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Lisa Stiffler on Jan 29, 2025 at ...

In the fast-paced world of business process outsourcing (BPO), meeting peak season hiring demands is no small feat. Onboarding hundreds, sometimes thousands, of agents across geographically dispersed ...

iContact’s Camera Pro is one of a tiny number of cameras that places the camera in your sightline to enable “eye contact.” It’s a good 4K camera in good lighting, but poor noise cancellation and the ...

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L-R: David Hood (Chief Operations Officer: iContact BPO), Traci Freeman (BPESA), Daniel Shapiro (Director and Co-founder: Alefbet Holdings), Tasneem Motara (Gauteng MEC for Economic Development), and ...