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The DENR’s Extended Producer Responsibility (EPR) Act sets escalating recovery targets: 20% in 2023, 40% in 2024, 50% in 2025 ...

As early as January, the tone for DEI in 2025 was set, with employers re-establishing their stance in some way. Some ...

What 10-4 is: Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing it: To create a warmer, “Disney-like” experience, lift ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Target is introducing a new policy requiring employees to smile and engage with customers. The "10-4 program" requires staff to greet customers within four feet of them and smile at those within ten ...

With the holiday shopping season already underway, some retailers are putting holiday spirit at the top of their wish list, with Target rolling out a new guest engagement program that instructs ...

Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.

Retail giant Target will require employees to smile and make contact whenever they are within 10 feet of a customer, the company told USA Today on Monday. The retailer told the outlet that employees ...