Dealing with Difficult Customers in Retail Scenarios

Thriving as a Customer Success Manager: Skills and Strategies

Socially Inept on Instagram: "Congrats! You’ve been promoted to “Customer” 🤯 . . . We talk to Rahul, an IBM employee with the most pleasant demeanor, and ask him to demonstrate how he would fire us. Rahul starts with a polite greeting and tells us the background music is just to make us feel better. He then delivers the news that the company has decided to “use our services at another company,” one that we have to go find ourselves. #softwareengineer #techie #programmerlife #siliconvalley #sanf